What people say about us

We pride ourselves in 'going the extra mile' to help our customers get exactly what they want for themselves or for a special gift. We provide a personal service - the sort we would like to receive ourselves! This is what some of our customers have said about our service...


"Thank you for the phone call, email and such great customer service - it makes a change to speak to a GOOD company!"     Richard - Newcastle under Lyme

"Hi Liz...it [Key Handle Mug] arrived yesterday (Tuesday) and it is even more lovely than I thought, I think my niece will love it, so different and a useable reminder of her 18th birthday, THANK YOU M xx"     Marion - Malvern

“Absolutely perfect! Many thanks for your service - definitely above and beyond. Charlotte and you make a winning team, many thanks for orchestrating the gift - he loved it”  Wendy - Hereford

"The product quality is fantastic and the hands on approach of the Great British Design team made me feel that my order was just as important to them as it was to me.  Thanks for all your help!"  Matthew  -  Liverpool

"Your Customer Service has been exemplary!"   Sue - Kent

“I looked at the gorgeous gift ideas on Great British Designs site and found amongst all the goodies a Michael Peckitt Shabby Chic Wide Bangle which I ordered on the Friday morning and it arrived the very next morning! Just as beautiful as it appeared in the photograph on the site - am hugely delighted with the service and the item - well done Great British Designs - I'll be back! And thank you Michael Peckitt for the beautiful bangle!”   Carol - Leicester 

“Great product, good communication from GBD. Quick service and the item was very well packaged”.   James - Farnborough

"Just to let you know that our package arrived today. They are just what I had expected and am sure they will look great in our boys room. Thanks again for the great service!"
Anna - New Zealand

“Thanks for all your help!” Julie - Hertford

“Thanks - I got this on Friday - beautifully packaged - I’d definitely recommend to a friend!” -Agnes-  Berkshire

“Thanks for the quick service and excellent packaging”  -   James - Hampshire

“I purchased the Rachel Taylor apron for my mother in law to match the tea towel I bought her earlier in the year. The delivery was fast and the quality  is fantastic- She loves the button details”   Sophie  -  London

"I was delighted to discover Great British Designs and their showcasing of some very beautiful and unique designs from the UK. I would spend more if I could but I just love love love my Laura Olivia Cushion and its attracted more than many an admiring comment from friends and family!"   Penny  -  London

"The service from Great British Designs was really good, and everything was delivered well-packaged and quickly!"  David - Lincs

“Very helpful service, and the offer of a special greetings card was an added extra. It was a delight to deal with you - thank you for all your help”  Sue - Northampton

"I appreciated the regular updates on the delivery of my glass bowl - and when it was delivered, I was delighted with it! Thank you."  Mary - Notts